Responsible Gaming

Gamble for entertainment

Gambling can be enjoyable when it is planned, affordable and kept in proportion to the rest of your life. It also involves risk, and there is no guaranteed way to win. Games are based on chance or other rules, so previous results do not predict future results. A losing session does not make a win more likely, and a winning session does not guarantee another win.

Before you play with Bonza Spins Casino, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost, similar to the cost of another leisure activity. Only gamble with money that is available after essential expenses, including housing, food, bills, savings and other financial commitments, have been covered.

Do not use gambling to improve your mood, escape problems or deal with stress. Avoid gambling when you are upset, tired, affected by alcohol or other substances, or under pressure to make money quickly. Taking a break in these situations can help you make clearer decisions.

Helpful principles for safer play

• Set a spending limit before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from money needed for everyday living.
• Never borrow money, use credit intended for other purposes or sell belongings to gamble.
• Do not chase losses by trying to win back money that has already been lost.
• Avoid gambling while drinking alcohol or when your judgement may be affected.
• Keep gambling private from children and do not allow anyone under the applicable legal gambling age to use your account.
• Remember that gambling outcomes are uncertain and that no strategy can remove the risk of loss.

Plan your play and recognise warning signs

A simple plan can make it easier to stay within your limits. Decide your maximum spend and playing time before opening a game. Write the limits down if that helps, and stop when either limit is reached. Do not change a limit simply because the session is going well or because you want to continue after a loss.

It may also help to keep a personal record of deposits, withdrawals, time spent playing and the reason you are gambling. Reviewing this information can provide a more realistic view of your activity than relying on memory. If you find that your gambling is taking more time or money than expected, pause and review your account options before playing again.

Signs that gambling may be becoming a problem

Gambling affects people differently. A concern may be present even if you have not lost a large amount of money. Consider taking a break and seeking support if you notice one or more of the following experiences:

• Spending more time or money gambling than you intended.
• Thinking about gambling frequently or feeling restless when you cannot play.
• Increasing your stakes to achieve the same excitement or to try to recover losses.
• Hiding your gambling, deposits, losses or account activity from family or friends.
• Borrowing money, missing bills or using savings to continue gambling.
• Feeling worried, guilty, irritable or upset about your gambling.
• Neglecting work, study, relationships, health or other responsibilities.
• Returning to gambling after deciding to stop or take a break.
• Believing that a win is needed to fix financial or personal problems.
• Using gambling as the main way to cope with loneliness, anxiety, stress or low mood.

These signs are not a diagnosis, but they should be taken seriously. You do not need to wait until a crisis develops before asking for help. Speaking with someone early can make it easier to understand what is happening and choose practical next steps.

Safer gambling tools and account controls

Bonza Spins Casino may provide account controls designed to help players manage their gambling. The options available can depend on the account, product and applicable requirements. Review the safer gambling information available through your account or contact the support team using the channels displayed on this website if you need help understanding an option.

Deposit and spending limits

A deposit limit can restrict the amount added to your account over a selected period. Set a limit that reflects what you can genuinely afford, rather than an amount based on a hoped-for win. If a limit is available, check whether a request to reduce it takes effect immediately and whether a request to increase it is subject to a waiting period or review. Do not assume that a limit applies to every account or gambling service unless the terms clearly say so.

Time reminders and breaks

Time reminders, session information and short breaks can help you notice how long you have been playing. Use them before you start, not only after you feel tired or distracted. If you lose track of time, repeatedly extend a session or find it difficult to stop, consider using a longer break or suspending access.

Reality checks and activity reviews

If available, account activity information can help you review deposits, withdrawals, wagers and playing time. Use this information to compare your actual activity with your original plan. Results and account balances should not be viewed as a reason to increase your spending. A review is most useful when it leads to a clear decision to continue within limits, reduce activity or stop.

Time-outs and self-exclusion

A time-out can temporarily restrict access for a chosen period. Self-exclusion is a stronger step that can prevent or limit access for a longer period when you want to stop gambling. If you choose self-exclusion, do not open another account, use another person’s account or look for ways around the restriction. Tell someone you trust, remove gambling applications or saved payment methods where appropriate, and consider blocking gambling advertising or website access on your devices.

Account controls are helpful, but they are not a substitute for support. If you are struggling to stop, contact a qualified gambling counsellor or an appropriate support service in your state or territory. You can also ask a trusted person to help you manage finances and maintain a break from gambling.

Getting help and protecting others

If gambling is affecting your finances, relationships, work, study, health or emotional wellbeing, help is available. You can speak with your general practitioner, a qualified gambling counsellor, a mental health professional or a financial counsellor. Local community health services and recognised gambling support organisations can provide confidential information, counselling and practical guidance.

When asking for help, explain what has been happening and what you want to change. You may wish to discuss spending, debts, urges to gamble, self-exclusion, family concerns or the effect gambling is having on your wellbeing. You do not need to have all the answers before making contact. A support professional can help you create a plan that suits your situation.

If someone close to you is affected

Gambling can affect partners, family members, friends and colleagues as well as the person gambling. If you are concerned about someone, choose a calm time to speak without blame. Describe the behaviour you have noticed, explain how it affects you and encourage the person to seek professional support. Avoid lending money to cover gambling losses or taking responsibility for managing the person’s gambling on your own.

Protect your own finances and personal information. Consider separate banking arrangements, account security and clear household boundaries where appropriate. Support is available for affected family members too, even if the person who gambles does not want help.

Age, account security and urgent support

Only people who meet the applicable legal gambling age and other eligibility requirements may use an online gambling account. Do not share your login details, payment methods or account with anyone else. Parents and guardians should use device controls and keep payment information away from children and other unauthorised users.

If gambling has contributed to thoughts of self-harm, immediate danger or an inability to stay safe, stop gambling and seek urgent help through local emergency services or a crisis support service. If your concern is not urgent, contact a qualified gambling or mental health professional as soon as possible. Bonza Spins Casino encourages every player to take concerns seriously, use available account controls and choose support before gambling causes further harm.

Responsible gaming is an ongoing choice. Check your limits regularly, take breaks, keep gambling within your entertainment budget and be honest about how gambling affects your life. If it is no longer enjoyable or controlled, stopping is the safest option.